A Guide to Picking the Ideal Business IP Telephony System
There are a dozen of options for you in 2017 if you’re looking for the best IP telephony in Abu Dhabi. Nonetheless, not each quality IP phone equipment is ideal for your company, and thus, be sure to examine your own communication specifications, needed features, and even your finances before choosing your system.
Read on for tips that are helpful to consider prior to selecting your PBX phone system for business communications:
Number of Users
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Your final decision on the right office phone system will be determined by the number of employees accessing it. Every PBX phone type and system has a minimum and maximum number of users allowed. You could identify one system that comes with numerous plans within the allowed range of users, for example one to five users or up to 100 users. There are even bigger systems for use by thousands of staff.
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On top of the essential features that every IP telephone equipment has by default, there are numerous other capabilities crucial to enterprise applications that differ from brand to brand. It is these added capabilities that make sense to look at when looking for a good office telephone system.
A good example is the custom auto receptionist functions which comes to the rescue when you want to accommodate a high volume of inward bound calls without straining your support staff or failing to attend to your callers. Another important feature is call screening that lets your support staff respond to callers based on their identity. Transcription of voicemail to email, call routing, on hold music, and video/voice conferencing are also essential capabilities.
Ease of Use
If you do not have the budget for paying permanent IT personnel and training staff to set up, manage, and maintain an intricate PBX system for your office telephony, you’re better off opting for a cloud-based solution that’s simple for your employees to grasp. The simplicity of any IP PBX system can define in several ways, including the ease with which it can be configured online to support business communication needs. Can you customize the system to match the way your business communicates internally and with the outside world?
IP telephone systems are associated with purchase, use, and maintenance costs, so always consider your budget . If you’re hosting the system in-house, meaning that you own it and will maintain it, the costs will certainly be higher. In contrast, equipment that your IP PBX provider owns does not need you to buy or maintain it.
IP telephony Abu Dhabi companies use daily will definitely streamline your business communications.